Reviews
This isn't my first time using Tureks and with good reason. The professionalism from Megan on my initial call, to the speed and professionalism from the tech Nate. I know I caught a perfect storm, but from phone call to when Nate showed up was 20 minutes. Installation of our new water heater was quick, efficient and cleaned up after. I'll continue to use Tureks in the future.
Jeff was incredibly polite and reasonable! They provided service within a day!!!
Since my first call to Turek's Plumbing, the staff has been extremely helpful and accommodating for my tight schedule. When my water heater had gone out, I was able to get an estimate appointment the very next day, and was able to work around my absence due to my work schedule.
When I had received a phone call from Jeff, the technician, he was extremely helpful and knowledgeable about the various styles of water heaters that were available. He had spent significant time outlining the pros and cons of each model, while also explaining things in a way that made sense to the average person. He had made himself available for any questions throughout the week and the weekend, so I was able to make an informed decision. I also understand that he was willing to research the heat pump style water heater we had requested, even through he had never worked with one before. The office staff had also reached out to me to ensure that everything was going smoothly and I had the information I needed to proceed with the water heater install.
The install itself was done while I was at work, and I could not be happier with its performance and installation. My house remained clean, and there was no garbage, water, or significant damage left behind.
I strongly recommend the staff at Turek's Plumbing, and I will continue to use them in the future.
We've been very pleased with the service that we received from Tureks over the years, especially so after our most recent repair. Josh B was extremely professional, courteous and communicative. It was a weekend emergency and he called us immediately to relay he would be on his way after finishing up his prior call. He identified in short order the source of our plumbing issue. We were extremely satisfied with his service call to our home.
Great Service
Shae installed our RO sink tap unit. He was professional, efficient, respectful of our leased property as renters, and actually took the time to read/watch the RO unit manufacturers install literature. I believe some "experts" would just wing it because they're experts but I'm glad his professionalism exceeded some I've experience before in other states. A+ Shae!! Thank you for your expertise.
Highly recommend, every step was easy and met with friendliness and professionalism. I got scheduled quickly and Nate did a great job solving the problem and communicating what was going on and the cost to expect.
Their customer service is outstanding!
The staff quickly responded to my calls when my water heater started leaking at night after their normal business hours. I left a message and had someone calling me within 10 minutes to confirm my info. Then in another 5 minutes the on-call tech got in touch with me. He was very polite and walked me through exactly what I needed to do.
The next morning I called to see if I could get a quote for a new water heater. The tech was at my house early morning to inspect it and give me an accurate quote. Before lunch it was installed and ready to go. The tech even took the time to run around the house with me to flush the air out of the pipes.
I will be recommending them to everyone I know.
Shae was timely, communicative and pleasant during our service. He was very clear with upfront pricing. While emergent weekend plumbing issues are never fun, he made the encounter less painful. Highly recommend.
Very friendly, professional and helpful!
