When our original water-heater stopped working after 9 years, we decided to replace it with a tankless heater. Your Tech was very knowledgeable and helped us pick a unit suitable for our home and needs. There were no surprises, I was given a cost up front and your company did exactly what you said it was going to do. We chose the Noritz 751, which is capable of providing hot water to both of our upstairs showers even on the coldest of days. We’ve been very happy with the choice we made and want you to know how professional Turek’s Plumbing was from the call takers to the installer, it was a great experience for us. We no longer have a shortage of hot water, which we did with our previous 50-gallon tank heater, and we are saving money too. As an extra bonus we have additional space on the basement floor.
Ed Turek and his team recently completed a bathroom remodel in our home and we enthusiastically recommend Turek’s to others. The entire process was infused with an air of professionalism, from the detail in the initial proposal packet to the final meeting with Ed at the completion of our project. Turek’s motto, “Make It Happen”, is evident in the work ethic and attitude of Ed, Turek’s staff and the sub-contractors. Everyone involved in carrying out our remodel was considerate, made sure all questions were answered, worked diligently, stayed on schedule, and treated our home with respect and care. Throughout the project, we felt their desire to make sure that the quality of work met our expectations. We couldn’t be happier with the results!
Bill & Lynn Carlson
I wanted to send you a quick thank you to you and your team for providing exceptional customer service. On Sunday night (January 24th) we discovered that our water heater was failing. I had never dealt with this before, so I was not sure what to expect. Knowing my wife (Amy) and I had a crazy week ahead of us I was not looking forward to dealing with this. I also knew how important hot water was to the whole family. I looked on the internet for Plumbers in the area and did not want to call the emergency line on a Sunday night, but knew I did not have time to deal with it in the morning. So, I decided to send e-mails out to a few plumbers in the area with details of our issue expecting that in the morning at least one would get back with me. I was shocked when 15 minutes after I sent the e-mail to Turek’s Plumbing I received a call from you asking how you can help. I was very impressed with how you answered all of my questions and was willing to work around our schedule to get this done.
Your tech showed up on time the next morning at 7:15 and had our water heater replaced by 9:00. That is great service! I found out you were not the cheapest, but my wife and I agree it was worth the service you provided.
Thank you for your exceptional service!
This January my kitchen sink cracked. I decided that along with replacing the sink, I would also replace my countertop. I did not know until I talked with the plumber that they had a design & remodeling division. They worked with me to decide on a new sink and countertop and I contracted with them to purchase and install it. They did a beautiful job. The installers were very good. They took care to protect the areas of the house in which they were working and cleaned up after themselves. All in all it was a very impressive job and I am very pleased with the results. I would recommend them to anyone needing a plumber or kitchen or bathroom remodeling done.
Anna Marie Halaychik
We would like to express our wholehearted gratitude to you and the entire team of Turek’s Plumbing for completing our master bath remodel project in such a professional manner. You worked with us, and were willing to think “outside of the box” while designing our new space. Your entire staff, and sub-contractors were friendly and courteous. We had a tile designer involved in the project. You worked in a cooperative effort with her and she was quite impressed with your work product. Incredibly, you gave us an extremely tight time schedule and delivered exactly as promised. You made the inconvenience of a bathroom remodel project about as easy to tolerate as possible.Thank you so much for making our bathroom “dream” come true!
Kevin & Liz Lonergan
We love our new master bath. It is hard to imagine how different the space now looks.
We were very pleased with your team of employees. It was nice not to worry about contacting the carpenters, electricians, plasterers, tile professionals or plumbers. It was all handled by your company and, if we did have questions or concerns, they were promptly handled. The people who worked on the project were polite and professional and it showed in the quality of their work.
We had open dialogue from the initial meeting where ideas and measurements were taken and then we received a nicely detailed proposal. The project was started on time and finished in time for the holidays as promised. The house was completely covered so as not to disturb any other parts of the house near where the work was being completed.
We are looking forward to our next bathroom project with your company.
Dave & Anita
With a toddler at home and another baby on the way, we wanted to simplify things around our house by moving our laundry room from the basement to the first floor. We called Turek’s Plumbing because we had worked with them before, and were happy with the service. Ed came to our house and worked with us to come up with some solutions to our needs. He helped us see things in a new way and came up with a plan that made the best possible use of the available space.
We appreciated the thoroughness of Ed’s “Make It Happen” plan document. Everything was detailed in writing so there would be no surprises in the project. We especially liked knowing in advance how long the work would take. What a relief to know that Turek’s was handling every aspect of the project, making sure each step of the work was completed at the right time so work could flow smoothly and quickly.
As work progressed on our new laundry room/half bath, we were impressed with how professional everyone was – not only the Turek’s employees, but the carpenters, electrician and cabinetmaker. They were polite, friendly, and hardworking, and took the time at the end of each day to clean up – even the driveway.
The work was done on time and the finished room is even better than we had imagined. Thanks to some creative thinking by Ed and by the cabinetmaker Lenny, we were able to install some custom pieces that really meet our home’s individual needs. We are glad we worked with Turek’s Plumbing on this project – the work was done right and the end result is something we will enjoy for many years.
Rob & Sharon Clothier
We were very satisfied with the services we received from Turek’s Plumbing. The entire experience exceeded our expectations. Ed is the one who designed our shower and we could not be happier. He came up with an awesome plan. All the plumbers who came over were friendly, prompt, and clearly explained what they hoped to accomplish on that day. We highly recommend Turek’s Plumbing and will definitely use them in the future.
We have worked with Ed Turek & Turek’s plumbing for over 25 years; we just recently had our second bathroom & laundry room updated by them after previously having them do our master bath and kitchen makeovers. As with the kitchen and master bathrooms the recent bath & laundry experience was completed in a professional but more importantly kind & caring manner. The entire process from start to finish was infused with an air of enthusiasm, work ethic and craftsmanship in every detail. Everyone was considerate and made sure our questions were answered every step of the way. Turek’s has always met our expectation and we couldn’t be happier with the results.